Terms of Use

Welcome to Restro Dost. These Terms of Use ("Terms") govern your access to and use of the Restro Dost restaurant management platform, including our web application, APIs, documentation, and all related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

1. Acceptance of Terms

By creating an account, accessing, or using the Service in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" refers to that entity.

We reserve the right to update or modify these Terms at any time. When we make material changes, we will notify you by posting the updated Terms on our website and, where appropriate, sending you an email notification. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically.

2. Description of Service

Restro Dost is a cloud-based, multi-tenant restaurant management platform designed to help restaurant owners and their staff manage day-to-day operations. The Service includes features for point-of-sale transactions, order management, menu and product catalog management, inventory tracking, staff scheduling, multi-location store management, business analytics and reporting, and other related functionalities.

We are continuously improving the Service and may add, modify, or remove features at our discretion. While we strive to maintain consistent availability, we do not guarantee uninterrupted access to the Service. Scheduled maintenance, updates, and unforeseen technical issues may temporarily affect availability. We will make reasonable efforts to notify you of planned downtime in advance.

The Service is provided as a software-as-a-service (SaaS) platform. You access it through a web browser and do not need to install any software on your local machines. We are responsible for hosting, maintaining, and securing the infrastructure that powers the Service, including regular backups and disaster recovery procedures.

3. User Accounts

To use the Service, you must create an account by providing accurate and complete registration information, including a valid email address and a secure password. When you register, a new tenant environment is created for your restaurant business. As the account owner, you are responsible for all activity that occurs under your account and must maintain the confidentiality of your login credentials.

You may invite staff members to access your tenant environment with appropriate role-based permissions. As the account owner, you are responsible for managing staff access levels and ensuring that your team members comply with these Terms. You should promptly revoke access for any staff member who leaves your organization or no longer requires access to the Service.

You agree to notify us immediately if you become aware of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account credentials. We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised or are being used in violation of these Terms.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not use the Service to store, transmit, or distribute any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable. You must comply with all applicable local, state, national, and international laws and regulations related to your use of the Service and the operation of your restaurant business.

You shall not attempt to gain unauthorized access to any portion of the Service, other user accounts, or any systems or networks connected to the Service. You shall not use any automated means, including bots, scrapers, or crawlers, to access the Service except through our documented APIs. You shall not interfere with or disrupt the integrity or performance of the Service or the data contained therein.

You shall not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service. You shall not sublicense, resell, or redistribute access to the Service to any third party without our prior written consent. Any violation of these acceptable use provisions may result in immediate suspension or termination of your account.

5. Intellectual Property

The Service, including its design, code, features, documentation, logos, and all related intellectual property, is owned by Restro Dost and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any ownership rights in the Service. You are granted a limited, non-exclusive, non-transferable license to use the Service solely for your internal business operations during the term of your subscription.

You retain full ownership of the data you input into the Service, including your menu items, order records, customer information, inventory data, and all other business data (collectively, "Your Data"). We do not claim any ownership rights over Your Data. You grant us a limited license to use, process, and store Your Data solely for the purpose of providing and improving the Service.

If you provide us with feedback, suggestions, or ideas regarding the Service, you grant us an unrestricted, irrevocable, perpetual license to use and incorporate such feedback into the Service without any obligation of compensation or attribution. We appreciate your input and use it to continually improve the platform for all users.

6. Payment Terms

Certain features of the Service may require a paid subscription. Subscription fees are billed in advance on a monthly or annual basis, depending on the plan you select. All fees are quoted in US dollars unless otherwise specified. You agree to pay all applicable fees associated with your chosen subscription plan and any additional services or features you activate.

Payment is processed through our third-party payment provider. By providing your payment information, you authorize us to charge the applicable fees to your designated payment method. If your payment method fails or your account is past due, we may suspend or restrict your access to the Service until payment is received. We reserve the right to update our pricing with at least 30 days advance notice.

Unless otherwise stated, all fees are non-refundable. If you cancel your subscription, you will retain access to the Service through the end of your current billing period but will not receive a refund for any unused portion. We may offer a free trial period for new accounts; at the end of the trial, your account will automatically convert to a paid subscription unless you cancel before the trial expires.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Restro Dost and its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service. This includes, without limitation, damages for loss of profits, revenue, data, business opportunities, or goodwill, even if we have been advised of the possibility of such damages.

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. You use the Service at your own risk.

In no event shall our total aggregate liability to you for all claims arising out of or related to these Terms or the Service exceed the total amount you have paid to us in subscription fees during the twelve (12) months immediately preceding the event giving rise to the claim. This limitation applies regardless of the legal theory under which the claim is brought.

8. Termination

You may terminate your account at any time by contacting our support team or using the account cancellation feature in your settings. Upon termination, your right to use the Service will immediately cease. We will retain Your Data for a period of 30 days following termination, during which time you may request an export of your data. After this retention period, Your Data will be permanently deleted from our systems.

We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, or if your account has been inactive for an extended period. We may also terminate the Service entirely with 90 days advance notice. In the event of termination by us without cause, we will provide a prorated refund of any prepaid fees.

Sections of these Terms that by their nature should survive termination shall remain in effect, including but not limited to intellectual property provisions, limitation of liability, indemnification, and governing law. Termination does not relieve you of any obligation to pay fees incurred prior to the effective date of termination.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms or the Service shall be brought exclusively in the federal or state courts located in San Francisco County, California, and you consent to the personal jurisdiction of such courts.

Any dispute arising under these Terms that cannot be resolved through informal negotiation shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in San Francisco, California, and the arbitrator's decision shall be final and binding. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

10. Contact Information

If you have any questions or concerns about these Terms of Use, please contact us. We are committed to resolving any issues promptly and will make every effort to address your inquiry in a timely manner.

By using the Service, you acknowledge that you have read these Terms of Use in their entirety and agree to be legally bound by them. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.